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From the moment you leave our dealership in your new Volvo, you start benefiting from a wide range of plusses that make TMS Volvo an award-winning team.
When you bring your Volvo in for a service, you can expect the highest level of expertise and care from our Volvo certified and trained technicians. We combine Volvo unique methods with Volvo Car Genuine Parts to ensure your car continues to perform at its best.
We also offer a personal service contact, convenient service options, and free software updates with every service. When it comes to taking care of your Volvo, we know what’s important.
Not only do you get peace of mind from knowing your car is taken care of by Volvo experts using only Volvo Genuine Parts – we also offer the extras below to make your visit more convenient and rewarding.
A Free Update Of The Car’s Software To The Latest Version Is Always Included*
Volvo are constantly developing and improving the software for their cars. This means that your Volvo can get a little better at every service, since free software updates are always included. Examples of functions or systems that can be optimised include air conditioning, engine and driver information.
* Applies to all Volvo models from model year 1999 and onwards, except the Volvo C70 –05, S/V40 –03, XC/V70 –00.
You Will Always Get A Personal Contact Person Who Is Dedicated To You
With the Volvo Service Promise you always have your own personal service contact, who is specially trained by Volvo and who can answer your questions. Your personal service contact stands by to book an appointment for service for you or to order other work, such as tyre changes or car care.
Volvo Genuine Service – The Best For Your Volvo
Regularly servicing at your authorised Volvo workshop is the best way to ensure trouble-free motoring. It is the only workshop guaranteed to offer you the unique combination of Volvo Genuine Parts, Volvo-unique methods and the expertise of specially trained Volvo technicians. We, at TMS "live and breathe" Volvo, and we know the cars like our own pocket.
We Will Always Perform A Health Check Of Your Volvo, With Focus On Safety
We connect your Volvo to our computerized diagnostics system to check that all safety systems function correctly. As part of the health check, we also check the status of the battery. Many of today’s devices (such as iPods, mobile phones, navigation units etc) draw power from the battery – by checking the status we offer you peace of mind.
We Will Always Offer You Alternative Transport Solutions
You shouldn’t need to be without a car when yours is in for service. This is why we make it easy for you by always offering alternative transport solutions. Book via your personal service contact.
We Will Always Wash Your Car In Conjunction With Servicing
It’s always nice with a spotlessly clean and newly washed car, and therefore we will wash your Volvo for you every time you have it in for service at our workshop. With the Volvo Service Promise, your car is not only serviced and checked on the inside, it’s also clean and cared for on the outside.
We Will Extend Your Volvo Assistance For One Year At No Extra Charge
In conjunction with the Volvo Genuine Service, we’ll extend your Volvo Assistance for one additional year at no extra charge. Volvo Assistance means that in case of breakdown, you can get help around the clock, anywhere in Western Europe. Whether it’s fixing a flat tyre or compensation for accommodation costs while the car is being repaired.
The quality of our service is very important to us. Here are a few of our recent testimonials from our customers.
"The service team at TMS Volvo Hinckley provided was, as always, superb. I was booked in (for the service) efficiently, politely, and professionally. Greeted very personally and made to feel welcome. The team was attentive and took the time to ask questions showing interest! I am always left feeling like the team really cares and does their best to help."
M.R
"No matter when you go to TMS Volvo at Hinckley there is a warm friendly welcome from the person on reception through to sales staff, service reception, workshop technicians to car valeters. As I have said before you are treated more like a friend than a customer. I think this is because it is a family owned business."
B.L
"TMS Coventry once again delivered a brilliant service. The pick up / drop off is super convenient. The video summary/report was very helpful and makes getting your car serviced stress-free."
R.P
"I was very satisfied by the way the Nathan kept me informed as the service and repairs proceeded, and with the valeting of the car upon collection."
J.P
"Excellent top quality service received from your friendly and professional staff. They are a credit to TMS. Many thanks indeed. "
J.P
"Very helpful and always rings back if not readily available. Very knowledgeable about the product and helpful in advising options. I dealt with the same sales consultant all the way through from initial enquiry to final delivery. I was kept advised all through the process and everyone was very courteous."
M.W
"It's taken me over 40 years to find a garage and service centre I can trust. Thank you, TMS Hinckley. At last, I've found one."
C.F
"Suki is amazing, as are TMS Coventry. Always brilliant service so we don't go to Warwick Volvo which is much nearer, we come to TMS."
J.S
"My car was collected and returned after its service by a very pleasant member of TMS staff, and this option is much appreciated. I have dealt with this retailer since 1991 and have never had cause for complaint. Their management and staff have always been there to help me with the occasional problem and treat me as a valued customer."
J.D
"Outstanding service and care from Lee Parkin and everyone involved, nothing is too much trouble for this team. Everyone is always pleasant and genuinely interested in my reason for visiting."
D.F
